Returns & Exchanges

• Merchandise must be returned within 14 days of purchase.
• All returns must be approved and accompanied by a return authorization number provided to you by our support team. Without an RMA reference, refunds will not be granted.
• Returned items must be new, unused, and unlaundered. (Comforters and pillows may not be slept on.)
• It must be sent back in its original form of packaging.
• Shipping costs will not be refunded.
• All returns are subject to inspection before credits or replacements are issued.

Custom and nonstock items

Custom and nonstock items are final sale and cannot be returned. This includes but is not limited to the following: featherbeds, mattress toppers, eiderdown fill, and custom sizes or custom weights.

Where to send a return

All returns should be sent to: 1117 Walnut St., Roselle, NJ 07203

Starting a return

Call or text 908.349.0040, or email us, and we will issue your return authorization number before you ship anything back. We handle every return personally, the same way we handle every inquiry.